SOLAR Support

How can we help?

Short answers for SOLAR on iPhone and Apple Watch. For help with a specific device, email twoweeks.ai@tutamail.com.

Common questions

Start with the Sun.

How do I choose a place?

Open Location, then use a one-time current location or search for a place. Search remains available when location permission is declined.

Why does Solar Time differ from my phone?

Your phone follows a standard time zone. Solar Time follows the apparent Sun for the selected place.

What does the Halo arc mean?

During the day it runs from sunrise to sunset. At night it runs from sunset to the next sunrise. The marker means now.

Why is the sky different from the weather outside?

SOLAR’s illustrated sky uses an artistic local cloud presentation by default; it is not a live camera view or a reconstruction of your surroundings. If you enable the optional weather-aware sky, SOLAR uses Apple Weather through WeatherKit to adapt the atmosphere for your selected place. The main clock and sky continue to work when weather data is unavailable.

How do Solar Reminders work?

Select a natural event and a lead time. The reminder follows that event when its civil time changes through the year.

Does SOLAR track my location in the background?

No. The current design uses a one-time current-location request or a place you search for manually.

How do I test AR?

Use an AR-capable iPhone, allow camera and location access when prompted, then open AR from the sky view. Move the phone slowly outdoors or near a clear window; AR updates stop when you leave the AR screen.

How do I use the Apple Watch companion?

Pair an Apple Watch with the iPhone, install SOLAR on the watch, open Today, and add the next sunrise or sunset complication from the watch face editor. The watch shows the last synchronized context if the phone is unavailable.

What if sunrise or sunset does not occur?

High-latitude states fail closed. SOLAR does not invent an unavailable event, and rules remain ready for the next date on which that event exists.

Contact support

Email twoweeks.ai@tutamail.com with your SOLAR version, iPhone model and iOS version. If the issue involves Apple Watch, include the watch model and watchOS version. Do not include camera images, passwords or other sensitive information.

SOLAR is published by Timothée Marcellin, 1 quai Rauba Capeu, 06300 Nice, France.

Still looking?

Explore the explanation behind the interface.

Open SOLAR Learn Read how SOLAR works